Privacy Policy

1. Information We Collect

We collect information about you in two ways: information you provide directly to us, and information collected automatically.

• Personal Data You Provide: This includes your name, shipping address, billing address, email address, phone number, and student registration details when you create an account, purchase a course, or sign an enrollment contract.

• Payment Data: All credit card and payment processing is handled securely by our third-party payment processors. RMSAAM does not store your full credit card numbers or CVV codes on our servers.

• Course Progress Data: For online students, we track course completion, exam scores, submission files, and portal login histories to manage your certifications.

• Automated Data: When you access the website, our servers automatically log your IP address, browser type, operating system, and the specific pages you visit.

 

2. How We Use Your Information

We use the data we collect to provide a seamless educational experience. Specifically, we use it to:

• Create and maintain your student account and online portal access.

• Process your payments, registrations, and course completions.

• Issue certificates and coordinate with state regulators like the Colorado Division of Private Occupational Schools (DPOS) when legally required.

• Send you critical course updates, receipts, and school announcements.

• Respond to customer service requests and protect against fraudulent transactions (such as unauthorized chargebacks).

 

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third-party marketers. We only share data with trusted service providers necessary to run our school, including:

• Learning Management & Hosting Platforms: Third parties that host our online classrooms and database infrastructure.

• Payment Gateways: Secure processors that handle financial transactions.

• Legal and Regulatory Bodies: Government agencies or state regulators (such as Colorado DPOS) to comply with educational standards, auditing, or valid legal subpoenas.

 

4. Data Security

We use commercial-grade security measures, including SSL encryption, to protect your personal data. While we take every reasonable precaution, no internet transmission or digital storage system is 100% secure. We cannot guarantee absolute security against unauthorized hacking attempts.

 

5. Your Rights and Choices

Depending on your location, you may have the right to look at, change, or delete the personal information we have stored. If you need to update your student record or want to request account deletion, please email us directly at the contact address listed below.