Refund Policy
Tuition Refund Policy
Students not accepted to the School are entitled to a full refund. Students who cancel this contract by notifying the School within (3) business days of signing this contract are entitled to a full refund of all tuition and fees paid minus any credit card fees, materials fee, and shipping fees. Students who withdraw from On Campus Courses after 3 business days, but before commencement of program, are entitled to a full refund of all tuition and fees paid except a maximum cancellation fee of $250.00 or 25% of the contract price, whichever is less, plus credit card fees, material fees and shipping fees.
In the case of students withdrawing after commencement of on-site classes, the School will retain credit card fees, materials fees, and shipping fees, if applicable and a cancellation charge plus a percentage of tuition and fees, which is based on the percentage of contact hours, as described in the table below. The refund is based on the date of enrollment.
Students must begin their course within 1 year of enrollment. If a student does not attend or postpones their course(s), no refunds will be given after 1 year from the dateof enrollment.
1. Students may cancel this contract at any time prior to midnight of the 3rd business day after signing this contract per Fee Table above.
2. Refunds will be made within 30 business days from the date of termination. The official date of termination or withdrawal of a student will be determined in the following manner:
a. The date on which the School receives notice of the student's intention to discontinue the training program; or
b. The date on which the student violates published School policy, which provides for termination.
c. Should a student fail to return from an excused leave of absence, the effective date of termination for a student on an extended leave of absence or a leave of absence is the earlier of the date the School determines the student is not returning or the day following the expected return date.
3. Students will receive a full refund of tuition and fees paid if the School discontinues a course/program within 18 months from the student’s enrollment date, except that this provision shall not apply if the School ceases to operate.
4. Students can resolve any complaint of any nature including, but not limited to a claim of deceptive sales or trade practice, with the school directly by contacting the Executive Director, Tracy Vroom at 303-660-9390 or information@rmsaam.com. RMSAAM school policy accords RMSAAM five full business days to reply and attempt to resolve a formal student complaint. The student may file a written complaint on-line with the Colorado Division of Private Occupational Schools at highered.colorado.gov/dpos or by requesting a complaint form at 303-862-3001 or by mail at DPOS, 1560 Broadway, Suite 1600, Denver, CO 80202. There is a two year statute of limitations from the student's last day of attendance for the Division to take action on a student complaint.
5. The policy for granting credit for previous training shall not impact the refund policy.
6. Students shall be liable for all costs of collection, including attorney fees and costs.